The Boys & Girls Club of Collier County is seeking a Unit Director for its Immokalee Campus. 

The Unit Director is directly responsible for the overseeing of operations and programs for a Club or branch within a multi-unit organization with the primary concern for program development and implementation; staff development; supervision of assigned staff and program volunteers; facilities and budget management.

QUALIFICATION REQUIREMENTS:
Knowledge
Demonstrated knowledge of the principles and practices related to:
• Management of Club operations
• Community relations
• Principles of youth development
• Financial and budget management
• Facility and equipment management
• Knowledge of information management systems
• Recruitment, selection, development, management and evaluation of staff • Program planning, development, implementation and evaluation
• Developing and maintaining collaborative partnerships and public relations • Business communications
• Project based learning methods of teaching
• Understands or has an understanding of the Formula for Impact.
• Pre and post tests and testing
• Safety of all our Club members
• Possesses an understanding of Outcomes Measurement

Education

A minimum of a Bachelor’s Degree from an accredited college or university is required. .

Experience

A minimum of five years work experience in a Boys & Girls Club or similar experience in organizational planning and supervision of activities based on the developmental needs of youth. Must have considerable knowledge of the policies, program and procedures of Boys & Girls Clubs, or of the principles and practices of similar nonprofit organizations.

Skills required in the following areas:

• Communication Skills: Informing, Listening, Presenting, Writing
• Decision-making Skills: Analyzing, Fact Finding, Systemic Thinking, Judgment, Problem

Solving
• Developing Organizational Talent: Staff Development, Coaching, Providing Feedback,

Delegating
• Leadership Skills: Developing Commitment, Influencing, Empowering, Leading by

Example, Managing Change, Providing Recognition, Team Building
• Personal Initiative Skills: Organizational Awareness, Contributing to a Positive Work

Environment, Proactivity, Striving For Excellence
• Planning Skills: Action Planning and Organizing, Monitoring, Project Management,

Recruitment, Time Management
• Quality Skills: Satisfying Customer Requirements, Using Meaningful Measures • Relationship Skills: Relationship Building, Meeting Skills, Teamwork, Conflict

Management, Networking, Negotiating
• Safety, Health and Environment Skills: Fostering Organizational Wellness, Supporting a

Safe Environment

Competency Areas:

LEADERSHIP

• Ensure an Environment, Programs and Services that Prepare Youth for Success

STRATEGIC PLANNING

• Contribute to the Planning and Implementation of the Strategic Plan • Ensure Quality Improvement

PROGRAM AND SERVICE MANAGEMENT

• Ensure Program Planning, Development, Implementation and Evaluation TECHNOLOGY

• Ensure that Plans for Technology, Information Management Systems and updating Staff Skills are Implemented

PARTNERSHIP DEVELOPMENT

• Develop Collaborative Partnerships MARKETING AND PUBLIC RELATIONS

• Develop and Maintain Public Relations

ADDITIONAL ACCOUNTABILITIES: Supervisory Responsibilities

• Provide direct and indirect supervision to full and part-time administrative professionals. • Supervision and coordination of staff and volunteers during special Club events.

Budget Responsibilities
• Control expenditures against budget related to administrative responsibilities. • Assists the Area Director in preparing the annual budget request.

Relationships Internal:

• Maintain daily contact with program and administrative staff to interpret and explain organizational mission and standards; discuss issues and provide/receive information.

External:

• Maintain contact with external community and school groups, board of directors, members’ parents and others to assist in resolving problems and to market/promote Club.

Other Requirements

• Valid (state) driver’s license

ENVIRONMENTAL AND WORKING CONDITIONS:

The majority of the work time is split between an office and Club setting. Minimum travel is required.

PHYSICAL AND MENTAL REQUIREMENTS:

Demonstrated ability to:
• Maintain a high energy level.
• Be comfortable performing multi-faceted projects in conjunction with day-to-day activities. • Speak clearly and hear.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

To Apply:
Qualified interested candidates will send cover letter and resume to Jaime Buitrago,

Human Resources at jbuitrago@bgccc.com. Position will remain open until filled.

 

The Boys & Girls Club of Collier County is seeking a Program Director for its Immokalee Campus.
The Program Director is responsible for overseeing the Programs Schedule; and planning, development, implementation and evaluation of a broad range of programs for youth between the ages of 6 and 18 within a designated Club including programs in the areas of Character and Leadership Development, Education and Career Development, Health and Life Skills, the Arts and Sports, and Fitness and Recreation. Provide leadership and supervision to program and volunteer staff; manage budgets and control expenses as assigned.

QUALIFICATION REQUIREMENTS:
Knowledge
Demonstrated knowledge of principles related to development of youth between 6 and 18 years of age, group leadership skills, and an understanding of group dynamics.

Education

Four-year college degree from an accredited college in related area/areas of youth development required.

Experience

Minimum of three years experience in the operation of a Boys & Girls Club (or similar organization) preferred.

Skills required in the following areas:
• Communication Skills: Informing, Listening, Presenting, Writing
• Decision Making Skills: Analyzing
• Developing Organizational Talent: Delegating
• Leadership Skills: T eam Building
• Personal Initiative Skills: Organizational Awareness, Striving for Excellence, Professional

Development
• Organizational Skills: Strong Attention to Detail
• Planning Skills: Action Planning and Organizing, Monitoring
• Relationship Skills: T eamwork
• Safety, Health and Environment Skills: Supporting a Safe Environment
KEY ROLES – Competency Areas:

PREPARING YOUTH FOR SUCCESS

• Establish Programs, Activities and Services that Prepare Youth for Success • Create a Club Environment that Facilitates the Achievement of Youth

Development Outcomes

HEALTH AND SAFETY

• Ensure a Healthy and Safe Environment
• Ensure that Facilities, Equipment and Supplies are Maintained

PROGRAM DEVELOPMENT AND IMPLEMENTATION

• Plan, Develop, Implement and Evaluate Programs, Services and Activities SUPERVISION

• Supervise the Performance of Assigned Program Volunteers and Staff

TECHNOLOGY

• Update and Maintain Skills in Use of Current Technology and Information Management Systems

PARTNERSHIP DEVELOPMENT

• Develop Partnerships with Parents and External Organizations

MARKETING AND PUBLIC RELATIONS

• Develop and Maintain Public Relations

ADDITIONAL ACCOUNTABILITIES:

Supervisory Responsibilities

• Provide direct supervision to volunteers and staff.
• Provide leadership at special programs and/or events.

Budget Responsibilities

• Limited control expenditures against an assigned budget.
• Direct budget responsibilities to authorize expenditures of agreed-upon budget program lines items

as approved by supervisors.

Relationships Internal:

Maintain daily contact with Club staff, including full time, part time, program and volunteers, to discuss issues challenges and opportunities; provide and receive information as warranted. Provide guidance and discipline to members.

Relationships External:

Maintain contact with other youth-serving agencies and parents of members and other youth served.

Other Requirements

CPR and first aid certifications

Valid (state) driver’s license

Meet the eligibility of insurance company regulations for operating Club vehicle(s)

Must be able to lift 20 lbs as needed.

ENVIRONMENTAL AND WORKING CONDITIONS:

All work is conducted in a Club setting, indoors and outside. Limited travel is required.

PHYSICAL AND MENTAL REQUIREMENTS:

Demonstrated ability to:
• Maintain a high energy level.
• Be comfortable performing multi-faceted projects in conjunction with day-to-day activities. • Regularly speak clearly and hear the spoken word.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

To Apply:
Qualified interested candidates will send cover letter and resume to Jaime Buitrago, Human Resources at jbuitrago@bgccc.com. Position will remain open until filled.

 

The Boys & Girls Club of Collier County is seeking a Family Services Membership Manager for its Immokalee Campus.
Responsible for overseeing the delivery of services benefitting members and their families. The primary concentration will be on the effective management of Front Desk Staff and implementation of youth/parent membership orientation. Responsible for registration, scholarships, data collection, maintenance of related membership data on an ongoing basis, overseeing the Front Desk Staff, and working closely to run MTS reports as needed for Unit Director.

Responsible for working closely with the Program Director and Unit Director in seeing that the policies and procedures of the organization are adhered to and that all services and activities within the Membership Department comply with such policies and procedures.

In this position, you are to be a positive and professional role model at all times. When working with the public, your position functions as an ambassador for the organization to educate the public in regards to Club services and programs. Often you may be the first and only contact that the parent, volunteer or guest has with the organization.

JOB DUTIES:

1) Responsible for understanding the mission of the organization and the philosophy that supports its

programs.

2) Responsible for developing a working knowledge of every aspect of Boys & Girls Club programming and structure; responsible for communicating that knowledge when appropriate to prospective donors, parents, members, volunteers and the public at large.

3) Responsible for the management and implementation of membership registration and data management. This includes the implementation of membership related materials (application forms, parent information packets, scholarship forms, individual membership files – both hard copy and electronic – parent/member flyers). Responsible for securing appropriate approval for all of the above items as well as any items for publication prior to publication and distribution from appropriate senior management.

4) Responsible for the overall Membership Enrollment process. This includes collection of appropriate data from families, correctly informing parent/guardians of the requirements of membership, and the follow-up required to successfully register a child for club membership. Responsible for ensuring that all club member enrollments are consistent and uniform in presentation so that all materials and information is conveyed to parent/members in a concise and professional manner. Upon receipt of membership application, responsible for immediately reviewing each application to ensure that the paperwork has been filled out completely and correctly and that there is no missing data.

5) Responsible for the distribution of the scholarship application for families and assisting families with scholarship forms to ensure that they are being filled out completely and properly. Responsible for reviewing and completing scholarships in a timely manner. This includes assigning the final scholarship amount and providing the appropriate award letter to families.

6) Provide direct and indirect supervision to full and part-time Front Desk Staff. Oversee the daily management of the services and activities related to the front desk/receptionist area so that services are always conducted in a professional, efficient and polite manner. This includes, but is not limited to, management of receptionist, and all support staff related to the area, maintenance and appearance of the area and the implementation of established policies and procedures related to member check-in and check-out. (See attached.)

7) Ensure that all membership fees, late fees and any program service fees are correctly received, documented and that all appropriate records are maintained on an ongoing basis, working effectively with the accounting department. Familiar with Payment and Billing Processor Systems is a plus.

8) Responsible for approving all full and part-time Front Desk Staff timesheets and timecards.

9) Attend weekly staff meetings and provide report on membership updates.

10) Ensuring customer service specialists/Front Desk Staff have adequate training and adhere to all policies and procedures.

11) Responsible for running various MTS reports as needed on a weekly/monthly basis.

12) Identifying families that are in need during the holidays (and other times are necessary) and arranging with Unit Director the necessary award letters, phone calls, collection of receipts, dates for distribution, pictures and creation of the holiday binders.

QUALIFICATION REQUIREMENTS:
Knowledge
Demonstrated knowledge of principles related to development of youth between 13 and 18 years of age, group leadership skills, and an understanding of group dynamics.

Education

High School Diploma or GED required.

Experience

Minimum of three years’ experience in the operation of a Boys & Girls Club or similar youth development organization preferred.

RELATIONSHIPS:
Internal: Maintains close daily contact with Program Director and Unit Director as well as other youth development professionals, and Club members to receive/provide information, discuss issues, explain guidelines/instructions, instruct and advise.

External: Maintains contact with members’ parents and others to assist in resolving problems or questions they may have.

Other Requirements

• CPR and first aid certifications • Valid (state) driver’s license
• Attend supervisory trainings

Skills required in the following areas:
• Communication skills: informing, listening, presenting, writing
• Decision-making skills: analyzing, fact finding, judgement, problem solving
• Personal Initiative Skills: organizational awareness, contributing to a positive work environment,

proactivity, striving for excellence
• Planning Skills: action planning and organizing, monitoring, project management, time management • Quality Skills: relationship building, meeting skills, teamwork, conflict management, negotiating
• Safety, Health and Environmental Skills: fostering organizational wellness, supporting a safe

environment

ENVIRONMENTAL AND WORKING CONDITIONS:

All work is conducted in a Club setting, indoors and outside. Limited travel is required.

PHYSICAL AND MENTAL REQUIREMENTS:

Demonstrated ability to:
• Maintain a high energy level.
• Be comfortable performing multi-faceted projects in conjunction with day-to-day activities.

• Regularly speak clearly and hear the spoken word.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

To Apply:
Qualified interested candidates will send cover letter and resume to Jaime Buitrago, Human Resources at jbuitrago@bgccc.com. Position will remain open until filled.

 

The Boys & Girls Club of Collier County is seeking a Unit Director for its Immokalee Campus. 
The Unit Director is directly responsible for the overseeing of operations and programs for a Club or branch within a multi-unit organization with the primary concern for program development and implementation; staff development; supervision of assigned staff and program volunteers; facilities and budget management.

QUALIFICATION REQUIREMENTS:
Knowledge
Demonstrated knowledge of the principles and practices related to:
• Management of Club operations
• Community relations
• Principles of youth development
• Financial and budget management
• Facility and equipment management
• Knowledge of information management systems
• Recruitment, selection, development, management and evaluation of staff • Program planning, development, implementation and evaluation
• Developing and maintaining collaborative partnerships and public relations • Business communications
• Project based learning methods of teaching
• Understands or has an understanding of the Formula for Impact.
• Pre and post tests and testing
• Safety of all our Club members
• Possesses an understanding of Outcomes Measurement

Education

A minimum of a Bachelor’s Degree from an accredited college or university is required. .

Experience

A minimum of five years work experience in a Boys & Girls Club or similar experience in organizational planning and supervision of activities based on the developmental needs of youth. Must have considerable knowledge of the policies, program and procedures of Boys & Girls Clubs, or of the principles and practices of similar nonprofit organizations.

Skills required in the following areas:

• Communication Skills: Informing, Listening, Presenting, Writing
• Decision-making Skills: Analyzing, Fact Finding, Systemic Thinking, Judgment, Problem

Solving
• Developing Organizational Talent: Staff Development, Coaching, Providing Feedback,

Delegating
• Leadership Skills: Developing Commitment, Influencing, Empowering, Leading by

Example, Managing Change, Providing Recognition, Team Building
• Personal Initiative Skills: Organizational Awareness, Contributing to a Positive Work

Environment, Proactivity, Striving For Excellence
• Planning Skills: Action Planning and Organizing, Monitoring, Project Management,

Recruitment, Time Management
• Quality Skills: Satisfying Customer Requirements, Using Meaningful Measures

• Relationship Skills: Relationship Building, Meeting Skills, Teamwork, Conflict

Management, Networking, Negotiating
• Safety, Health and Environment Skills: Fostering Organizational Wellness, Supporting a

Safe Environment

Competency Areas:

LEADERSHIP

• Ensure an Environment, Programs and Services that Prepare Youth for Success

STRATEGIC PLANNING

• Contribute to the Planning and Implementation of the Strategic Plan

• Ensure Quality Improvement

PROGRAM AND SERVICE MANAGEMENT

• Ensure Program Planning, Development, Implementation and Evaluation

TECHNOLOGY

• Ensure that Plans for Technology, Information Management Systems and updating Staff Skills are Implemented

PARTNERSHIP DEVELOPMENT

• Develop Collaborative Partnerships

MARKETING AND PUBLIC RELATIONS

• Develop and Maintain Public Relations

ADDITIONAL ACCOUNTABILITIES: Supervisory Responsibilities

• Provide direct and indirect supervision to full and part-time administrative professionals.

• Supervision and coordination of staff and volunteers during special Club events.

Budget Responsibilities
• Control expenditures against budget related to administrative responsibilities.

• Assists the Area Director in preparing the annual budget request.

Relationships Internal:

• Maintain daily contact with program and administrative staff to interpret and explain organizational mission and standards; discuss issues and provide/receive information.

External:

• Maintain contact with external community and school groups, board of directors, members’ parents and others to assist in resolving problems and to market/promote Club.

Other Requirements

• Valid (state) driver’s license

ENVIRONMENTAL AND WORKING CONDITIONS:

The majority of the work time is split between an office and Club setting. Minimum travel is required.

PHYSICAL AND MENTAL REQUIREMENTS:

Demonstrated ability to:
• Maintain a high energy level.
• Be comfortable performing multi-faceted projects in conjunction with day-to-day activities.

• Speak clearly and hear.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

To Apply:
Qualified interested candidates will send cover letter and resume to Jaime Buitrago,

Human Resources at jbuitrago@bgccc.com. Position will remain open until filled.